Privacy Policy

Upmark Curve ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to all products and services offered under the Upmark Curve brand: Upmark Studio, Curve Guidance, Curve Tinker, Upmark Campus, Curve Vault, and Curve Community. By using our website or services, you consent to the practices described in this policy.

We collect the following types of information: Personal Information (provided voluntarily): • Full name, email address, and phone number submitted through our contact, booking, or inquiry forms. • Academic or professional details you share during Guidance consultations. • Address and size preferences for Campus merchandise orders. • Project descriptions and business requirements submitted for Studio services. Usage Information (collected automatically): • Browser type, device type, and operating system. • Pages visited, time spent, and referral URL. • IP address (anonymised where possible). We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We use the information we collect to: • Respond to your inquiries and provide the services you request. • Schedule and manage consultation sessions with mentors. • Process project briefs, deliver Studio work, and manage payments. • Send you relevant updates about your project or session (via email or WhatsApp). • Improve our website and service offerings based on usage patterns. • Comply with legal obligations. We do not use your personal data for automated decision-making or profiling.

Information submitted via our forms is stored in Google Sheets accessible only to the Upmark Curve team. We use industry-standard security practices to protect this data. We retain your data for as long as necessary to deliver your services and for a reasonable period thereafter (typically 12 months) for support and record-keeping purposes. After this period, data is deleted or anonymised. Your data may be retained longer if required by law or for the resolution of ongoing disputes.

We do not sell, rent, or trade your personal information to third parties. We may share your data with: • Our mentors/team members, solely to deliver the service you requested. • Google (as the provider of Google Sheets for data storage) — governed by Google's Privacy Policy. • WhatsApp/Meta (for communication) — governed by their respective privacy policies. • Legal authorities, if required to do so by law or legal process. Service providers we work with are required to handle your data with equivalent standards of care.

Our website may use minimal first-party cookies for session management and user preferences. We do not use advertising cookies or cross-site tracking. If you disable cookies in your browser, most features of our website will still function normally.

You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data (subject to legal retention requirements). • Withdraw consent at any time, where processing is based on consent. • Lodge a complaint with a supervisory authority if you believe your rights have been violated. To exercise any of these rights, contact us at upmarkcurve@gmail.com. We will respond within 15 business days.

Our website may contain links to external websites (e.g., WhatsApp, Instagram, GitHub). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing personal information with them.

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you suspect a security breach related to your data, please notify us immediately at upmarkcurve@gmail.com.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: Email: upmarkcurve@gmail.com WhatsApp: +91 79781 29410 We take privacy concerns seriously and will respond within 15 business days.